It is no secret that surveys are one of the most useful tools in the arsenal of a user researcher. No other method is as effective (and cost effective) at corroborating hypothesis at scale and judging by the usage, researchers love the survey module on UserBit. In this release, we gave it some extra love and released a bunch of really useful enhancements to the module!

No need to mess around with your exported CSV

When you export your surveys out to CSV, depending on the tool you use, they may add extra rows of information in the CSV. Prior to this release, you had to get rid of the extra information manually before uploading your file, which let's be honest, was a pain in the butt! Well, no more - our new CSV import wizard for surveys makes this a lot easier for you:

Step 1 - Pick the row that contains questions

Select question row on the CSV preview table
Select question row on the CSV preview table

When you select a CSV to upload in the survey module, the new wizard will ask you to first pick the row that contains your survey questions. Simply click on the relevant row to select it, then click Next.

Step 2 - Pick the row where the responses begin

Select the row where survey responses begin
Select the row where survey responses begin

On the next step, select the row on the preview where survey responses begin. Once done, click 'Submit & Start Parsing' and you're done! UserBit will take it from here. The rows before question row and between question row and first response row will be ignored while parsing.

Taking care of multiple choice questions

Multiple choice questions are a bit of a pain when it comes to exporting them to CSV. Different tools format them differently - some will repeat the same question multiple times for a given participant while others will just have the question followed by a bunch of blank cells.

But worry not fellow researchers, for our new survey enhancement also takes care of multiple choice questions for you! Our parser will automatically merge these questions (and their responses) together for each participant so you can go about analyzing them as per usual.